Privacy Policy

1. Company information

Alexteh Solution SRL operates SharelyApp and the website at sharelyapp.com.

Registered address: M. Lermontov 8, apt. 1, Balti, Moldova. IDNO: 1009602004114. D-U-N-S: 535205387. Contact: [email protected].

2. Scope

This Privacy Policy explains how SharelyApp collects, uses, shares, stores, and protects personal data when you visit sharelyapp.com, contact us, create or use an account, use a booking flow, or sign in through Facebook Login.

It applies to sharelyapp.com and related SharelyApp-operated product surfaces, including booking-related subdomains we make available.

3. Information we collect

We collect information you provide directly to us, information generated through your use of the service, and technical information needed to operate and secure the platform.

• Contact details such as your name, email address, and communication history when you contact us or request support
• Account and profile details such as account identifiers, login details, profile information, and business information
• Service and booking information such as services, schedules, availability, booking preferences, and related customer-facing settings you create in SharelyApp
• Technical and usage data such as IP address, browser type, device information, referral pages, timestamps, and security or performance logs

4. Information from Facebook Login

If you choose to sign in with Facebook, we may receive information from Meta such as your Meta or Facebook user ID, name, email address, profile picture, and technical authentication data associated with the login flow, depending on the permissions you grant and the configuration of the login feature at the time you use it.

We do not request or receive more information from Meta than is needed to authenticate the user, create or maintain the account, and operate the service.

5. How we use personal data

We use personal data to provide and secure SharelyApp, operate customer accounts, support booking features, respond to communications, enforce our terms, investigate abuse, and comply with legal obligations.

• To create, authenticate, and maintain a SharelyApp account
• To identify users and prevent duplicate accounts, abuse, or fraud
• To operate booking links, widgets, and related product features
• To communicate about accounts, support requests, security notices, or important service updates
• To monitor, maintain, and improve the security, reliability, and performance of the service

6. How we use Facebook Login data

When you sign in with Facebook, we use the data we receive from Meta to authenticate you, connect the login to your SharelyApp account, support account recovery, reduce duplicate or fraudulent registrations, and keep the service secure.

We do not sell information received through Facebook Login. We use it only to provide and protect the service and to respond to account-related requests.

Data received through Facebook Login is retained only as long as necessary to authenticate the account, provide the service, meet legal obligations, and protect against fraud or abuse. When a valid deletion request is processed, associated Facebook Login data is deleted or anonymized unless retention is required by applicable law.

7. Sharing and service providers

We share personal data only when necessary to operate the service, comply with legal obligations, protect the platform, or support a user-requested login or booking flow.

• Alexteh Solution SRL, as the operator of SharelyApp
• Cloudflare, for hosting, content delivery, DNS, and security of sharelyapp.com and related web services
• Meta, when a user chooses Facebook Login and Meta acts as the identity provider for that login flow
• We may also use carefully selected service providers for infrastructure, logging, email delivery, or customer support where needed to operate the service

8. Legal bases for processing

Where applicable under data protection law, we process personal data because it is necessary to provide the service you request, because it is required for our legitimate interests in operating and securing SharelyApp, because we must comply with legal obligations, or because you have given consent where consent is required.

If we rely on consent for a specific processing activity, you may withdraw that consent at any time, although this will not affect processing that took place before withdrawal.

9. Data retention and security

We retain personal data for as long as needed to provide the service, maintain account records, resolve disputes, enforce our agreements, meet legal obligations, and protect the platform against abuse or fraud.

We use reasonable technical and organizational measures designed to protect personal data. However, no internet-based system can be guaranteed to be completely secure.

10. Your rights and choices

Depending on your location, you may have the right to request access to your personal data, correction of inaccurate data, deletion, restriction of processing, objection to certain processing, or data portability. You may also have the right to lodge a complaint with a competent supervisory authority.

To exercise these rights, contact [email protected]. We may ask you for additional information to verify your identity before acting on a request.

11. Data deletion

You may request deletion of your SharelyApp account and associated personal data by contacting [email protected]. If you signed in with Facebook, you may use the same contact method to request deletion of information associated with your Facebook-connected account.

We may retain limited information where required for legal compliance, fraud prevention, security, dispute resolution, recordkeeping, or enforcement of our agreements.

12. International transfers and children

Personal data may be processed in countries other than the one where the user is located, including where our service providers operate. When we transfer personal data internationally, we take steps appropriate to the nature of the transfer and the applicable law.

SharelyApp is not directed to children and may not be used by anyone who is not legally permitted to use the service under applicable law.

13. Changes and contact

We may update this Privacy Policy from time to time. When we do, we will update the effective date shown on this page and may provide additional notice where appropriate.

Questions, privacy requests, and data protection inquiries can be sent to [email protected].