Work offline and resolve pending changes

Understand what is saved on your phone and what still needs a connection.

What you can do offline

Previously downloaded appointments remain readable. Appointment and service edits can be saved on your phone and wait to sync. A day that has never been downloaded is not a confirmed empty day.

Understand sync labels

Reconnect and open SharelyApp so it can continue syncing. Do not assume syncing will continue while iOS has suspended the app. Open any appointment or service with an error to review what is needed.

  • Pending: saved locally, with work still waiting to reach or be confirmed by the server.
  • Syncing: the app is sending the change.
  • Synced: the server confirmed the change.

If a change stays pending

  1. Read the error or review message and correct any required service, contact or timing detail.

  2. If the saved record changed elsewhere, compare your change with the current version before choosing what to keep.

  3. If the app says the previous request may have reached the server, check the current record before explicitly retrying. An uncertain appointment creation can otherwise produce another booking.